CONTACT INFORMATION

General Insurance Association of Singapore
180 Cecil Street, #15-01
Bangkok Bank Building
Singapore 069546
UEN: S66SS0020G

Tel: +65 6221 8788

To report a fraud, please call:
1800-44-37283 or 1800-GI-FRAUD

For dispute resolution,
please contact FIDReC at:
+65 6327 8878

This email address is being protected from spambots. You need JavaScript enabled to view it.
Dispute Resolution: This email address is being protected from spambots. You need JavaScript enabled to view it.

To purchase Third Party Motor Accident Reports, please visit the GIA Records Management Centre (GIARMC) located at
6 Raffles Quay, #18-00, Singapore 048580, Monday to Friday from 9 am to 5 pm.

Contact Us

For enquiries or assistance, please complete the form below. Do note that all fields are compulsory.

Insurance Dispute

Consumers who have a dispute that they have not been able to resolve with their insurers can file a complaint free of charge with the Financial Industry Disputes Resolution Centre Ltd (FIDReC) within 6 months after receiving the final reply letter from your insurer.

Please contact FIDReC in person or via fax, post or email at the following:

Tel: (65) 6327 8878
Fax: (65) 6327 8488 / (65) 6327 1089
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Web: http://www.fidrec.com.sg/

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General Enquiry

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Report a Fraud

All fields are compulsory

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Contact Details

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Incident Details

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Please submit the following documents via email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject “Fraud Reporting Attachments by ” immediately after submitting this form.

- Accident Report
- Sketch Plan
- Photographic evidence
- Videographic evidence (if available)
- Police Report (if available)

If the total file size of your documents exceeds 10MB, please send them to us via file-sharing applications. Please note that the submission of the fraud reporting form and supporting documents is compulsory.

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HR Enquiry

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